Q: What is your return and cancellation policy?

A: Because all our products are made to order, we do not accept general returns or exchanges for sizing or preference. However, if there is a print error, damage, or a visible quality issue, we will offer a replacement or a refund. To ensure a smooth resolution, please email clear photos of the product on a flat, well-lit surface — showing the tag and the issue — to revvedupvisions@gmail.com along with your order number.

If you need to cancel or amend your order, use the link provided in your confirmation email. Changes can be made anytime before your order moves into production. After production starts, cancellations are no longer possible, but quality concerns can still be addressed within 30 days of receiving your item.

Q: How much is shipping?

A: Shipping costs vary based on the item, where it's being shipped, and where it’s made. Adding more items of the same type usually lowers the total shipping fee. Final shipping prices will be shown at checkout.

Q: How is the design placed on the banner?

A: Our banners are centered within the designated safe area to ensure the best visual balance after stitching and finishing. We use clear stitching to keep the design clean and minimize distractions, but minor shifts or visible stitch indents are a natural part of the production process

Q: Will the banner come with hardware to hang it?

A: No, banners are shipped with grommets pre-installed; hooks, nails, zip ties, etc., are not included. The grommets are placed vertically to create a natural nobori-style feeling, inspired by traditional Japanese banners. If you would like to hang the banner horizontally, you will need to create your own method for hanging or display.